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RETURN & EXCHANGE POLICY

What is your return policy?

We want you to be happy with the comfort, look and fit of your bikinis. If you're not happy for any reason, you can return your items. 

When returning items, please remember these two rules:

Return It Within 60 Days:

If the items you ordered are not what you expected in size or style, we will gladly offer a refund on your original method of payment within 60 days.

Return New Bikinis Only:

Returned bikinis must be in new, unworn condition without any scuffs, scratches, stains, tears, or hair and with the original labels. The hygiene seal must not be broken and we recommend you try on the bikini with underwear.

Once the quality check will be completed, we will refund your item. Items that does not follow these 2 rules won't be refunded.

Steps to follow for a return or an exchange

Please send us an email at annie@thesunners.com so that we send you the return card you will have to fill out and include in your shipment. Ship your item at this address:

THE SUNNERS
3095 Linton Avenue, suite 301
Montréal, Qc, H3S 1S4

Please note you will be responsible for the return shipping costs when sending back your items. Shipping costs are non-refundable. 

The time projected for your exchanged product to get to you may vary depending on your location.